First of all, we have service team for communication. Customer service consultants or customer service personnel interact with customers to process complaints, process orders, and provide information about the organization's products and services.
Secondly, our customer service consultants will follow up the production for our customers. We provide pictures and videos for customers to make sure everything follow the plan directly. After the production is over, the service staff will examine the product and contact the customer as soon as possible.
Finally, customer service consultants will contact customer for feedback on our products and services after half a year.
---It was awarded the honorary title of “Top Ten Brands of China Auto Parts Industry” by the Organizing Committee of China Auto Parts Industry General Appraisal, and became the “Customer of World Expo Commercial Cards for Expo 2010 Shanghai”. In 2011, it became the brand of CCTV-7.
---We have passed the IATF16949:2016 quality management certification and have qualified environmental inspection procedures and equipment;.
---We have the Advanced production equipment and process to provide you with high quality and low price products and services
---We have a team for overseas market. In this team, we will follow customers needs about the products and make sure customers are satisfied with products.Also, we will try our best to solve problems for customers and give them the best solutions.
---In Tebiete, teamwork is critical from production, sales to services. Small teams in each department will gather strength to drive the development of the entire company.
1.How can i get the price?
-We usually quote within 24 hours after we get your inquiry(Except weekend and holidays). If you are very urgent to get the price, please email us or contact us in other ways so that we can offer you a quote.
2. Can you provide sample for me?
-Yes,we can provide samples for you ,but you may need to pay some charge accordingly.
3.What is your lead time?
-It depends on the order quantity and the season you place the order.
Usually we can ship within 7-15 days for small quantity,and about 30 days for large quantity.
4.What is your payment term?
-T/T,Paypal,Western Union and MoneyGram.This is negotiable.
5.What is the shipping method??
-It could be shipped by sea,by air or by express(EMS,UPS,DHL,TNT,FEDEX and ect).Please confirm with us before placing orders.